© 2025 Yasu Mitsuhashi Technical Consulting | InovaLigo

MATLAB®/ Simulink® Support

by Former Product Development Contributor

We provide technical support for MATLAB®/Simulink®. Unlike standard inquiry-based support, our services include in-depth assistance such as code debugging, support through web meetings, and, if necessary, on-site support.

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Your Challenges, Our Best Solutions

We provide top-quality solutions at a reasonable price, strongly supporting the success of your project. Give us a try, and experience the value we offer.

Founder : Yasu Mitsuhashi
Former Contributor to MathWorks Product Development
(*There is currently no affiliation with MathWorks.)

Service request

POINT

Direct Support
by Yasu Mitsuhashi
Yasu Mitsuhashi, the Founder, takes full responsibility for addressing and resolving your challenges.
Scope:
Unlimited
We address your challenges without any limitations on the scope of support.
Efficient Three-Tier Plan
To provide efficient and streamlined support, we offer three plans: Basic, Standard, and Advanced.
Pay What You Want
Our company adopts a "Pay What You Want" model, allowing customers to decide the payment amount.
Optimal Resource Allocation
Our strength lies in the uniqueness of our founder, Yasu Mitsuhashi. However, given our limited resources, we implement optimal resource allocation through our proprietary metric, the Affinity Score. This ensures that support is effectively directed to those who truly need it, maximizing the impact of our assistance.
No Restrictions on
Communication Methods
Communication is not limited to phone or email; tools like Teams and Slack are also available, enabling efficient information sharing.

Recommended For:

For example...

In-Depth Support

Those seeking support beyond standard product assistance

We accurately understand your technical challenges and strive to provide the best solutions for addressing the root cause. When necessary, we offer on-site support.
We are also capable of handling mid- to long-term projects, fully committing to supporting you throughout the journey to achieve your goals.

Mastering the Basics

Those who want to learn UI operations or understand how MATLAB®/Simulink® works

MATLAB® and Simulink® are highly user-friendly software tools, but their extensive functionality may make the UI appear complex to beginners. Additionally, both MATLAB® and Simulink® handle various types of files, which can sometimes cause confusion for users.
We provide clear and straightforward explanations of the fundamental concepts needed to effectively utilize MATLAB® and Simulink® in real-world applications.

Debugging and Improvement Suggestions

For those who need debugging support for malfunctioning scripts or models

As functionalities become more complex, scripts or models may not always perform as expected. We ensure that the scripts and models you are developing run smoothly without issues. Additionally, we accurately understand your requirements and provide improvement suggestions to enhance their capabilities further.

Conducting Proof of Concept (PoC)

For those who want to discover tools to solve their challenges

MATLAB® and Simulink® offer over 100 optional tools, including Toolboxes and Blocksets, with new features being added regularly. However, it can often be challenging to determine which tool is most effective for your specific challenges.
It's not uncommon to spend time exploring a tool's features only to discover that it doesn't effectively address your needs.
We clearly identify your challenges and conduct a Proof of Concept (PoC) to ensure the right tools are chosen to solve your problems efficiently.

Creating Samples

For those who want us to create samples for function development

When developing unique functionalities or features that require the use of multiple tools, it is often the case that no suitable reference samples are available.
We create high-quality samples tailored to your specific requests, ensuring they meet your needs and serve as effective references.

Service request

PLAN

Three Streamlined Plans

We offer three plans tailored to meet your specific challenges.

Basic

$53~$160

✓Estimated duration:
Within 3days

*Includes one free session per month (per person)

popular
STANDARD

$213~$373

✓Estimated duration:
Within 7days

.
.

advanced

$426~$4000

✓Estimated duration:
8 days to 2.5 months

.
.

Detail

Plan Setup

The support content is consistent across all plans. However, the plan is determined before the support begins, based on the estimated time required to resolve your technical challenges. This is done through a consultation between our company and the client.

Pay What You Want

Once the work is completed or a predefined milestone is reached, we will provide an estimated payment amount. However, the client is not obligated to pay the quoted amount. Instead, they can freely set their payment within the range defined by the plan's minimum amount and our quoted estimate.

Example:
Upon completing the predefined tasks for the STANDARD plan, we quote $300.
The client may choose to pay any amount between $213 and $300.

As a result, our proprietary metric, the Affinity Score(Link), which reflects the compatibility between the quality of our service and the client, is updated. If the client chooses to pay less than our quoted amount, the Affinity Score decreases proportionally. Once the cumulative score falls below a certain threshold, the client will no longer be eligible to receive our services.

Efficiency-Driven Down-Grade System

If the work is completed earlier than the initially anticipated duration during the contract period, the plan is automatically downgraded. Following the downgraded plan, the "Pay What You Want" system is applied, ensuring a fair and flexible pricing structure.

Example:
For a STANDARD plan task completed in 3 days, the plan is automatically downgraded to BASIC. We provide a quoted amount of $160. The client can freely set the payment between $53 and $160.

As a result, our proprietary metric, the Affinity Score, which reflects the compatibility between the quality of our service and the client, is updated. The downgrade itself has no impact on the Affinity Score. However, if the payment falls below the quoted amount for the BASIC plan, the Affinity Score will decrease accordingly.

If the work is not completed within the contract period

Even if the work is not completed within the initially anticipated duration during the contract period, the plan will not be automatically changed. The estimated payment amount provided by our company will be capped at the predefined maximum for the plan. This system is designed to eliminate any misunderstanding that the work is being unnecessarily prolonged.

Example:
For a BASIC plan task completed in 7 days, we provide a quoted amount of $160, which is the maximum value for the BASIC plan. The client can freely set the payment between $53 and $160.

As a result, our proprietary metric, the Affinity Score, which reflects the compatibility between the quality of our service and the client, is updated. If the payment falls below the quoted amount, the Affinity Score will decrease accordingly.

Monthly Free Support

With the BASIC plan, you can receive free support once a month.

Note:
This option is intended to allow you to evaluate the quality of our support in advance. Please be aware that, from a resource management perspective, consecutive use of free support will significantly decrease your Affinity Score.

Terms of Service and Agreements

When using our MATLAB®/Simulink® support services, we follow the policy outlined below for agreements and contracts:

1. Opt-In Consent
To begin our support services, we require a simplified opt-in agreement to our terms of service, which will be shared at the time of request.
2. Formal Contract
For long-term support or cases where confidential information must be shared, we will enter into a formal agreement, including an NDA (Non-Disclosure Agreement).

This approach ensures a secure and reliable environment for both parties. For further details, please feel free to contact us.

Service request

AFFINITY SCORE

■ What is Affinity Score?

At the heart of our services lies the uniqueness of our founder, Yasu Mitsuhashi. To ensure that we can consistently deliver professional and high-quality support, we focus our resources on clients who are the best fit for our solutions.
While we strive to provide valuable solutions, we understand that perceptions of value can vary. If our professional work is not something that the client highly values, it becomes difficult to maintain a productive and meaningful collaboration.
To address this, we’ve introduced our proprietary metric, the Affinity Score. This score is continuously updated based on your interactions with our services. If the score falls below a predefined threshold, we will discontinue support for the client at the end of the contract period, and the client will no longer be eligible to receive support from us thereafter.
This system ensures that our resources are allocated to clients who truly recognize and benefit from our expertise. By focusing on these partnerships, we aim to deliver the greatest impact and maintain the professional standards that define our work.

■ Situations that increase the Affinity Score

Our company adopts a "Pay What You Want" system, allowing clients to freely decide their payment amount within the range between our quoted price and the plan's minimum set amount after the support is completed. The Affinity Score increases when clients choose to pay the same amount as our quoted price.

■ Situations that decrease the Affinity Score

The Affinity Score decreases if clients choose to pay less than our quoted amount. Additionally, consecutive use of the monthly free support also results in a decrease in the score.

■ Calculation and Visibility of the Affinity Score

The Affinity Score is calculated using our proprietary method, which is not disclosed. Additionally, clients' specific scores are not shared. However, if the score approaches the threshold set by our company, we will notify the client in advance.

Founder : Yasu Mitsuhashi

A Lifelong Dedication to Innovation in Vehicle Dynamics

Yasu Mitsuhashi, the founder of InovaLigo, hails from Kanagawa, Japan, where his lifelong passion for vehicle dynamics began. Since his student days, he has been deeply committed to researching this field, which has now evolved into 17 years of professional expertise in computational technologies and vehicle dynamics.

Mitsuhashi developed groundbreaking technologies that propelled Yamaha Motor’s MotoGP group to achieve a triple crown in 2015. He later contributed to the development of vehicle dynamics-related products at MathWorks, combining his academic foundation with extensive industry experience.
Driven by a passion to tackle the toughest technical challenges and deliver “success that gives you chills,” Mitsuhashi established InovaLigo—a consulting firm dedicated to providing flexible and tailored solutions for complex engineering problems. His unique perspective and wealth of knowledge ensure innovative and effective results for every project.

More Details About Mitsuhashi

To Our Valued Clients

Thank you for your interest in InovaLigo. We sincerely appreciate your consideration and strive to be a trusted partner in addressing the technical challenges you face. Together, we aim to uncover the best solutions that align with your goals.
At InovaLigo, we bring a level of flexibility and agility that larger organizations often lack, combining unique perspectives with refined computational technologies to deliver value that exceeds expectations. Your challenges and objectives are our own, and the moments when we can share in the success of solving them are what drive us forward.
Please feel free to reach out to us at any time. Your success is our top priority, and we are committed to providing the support you need to achieve it. Let’s work together to shape a brighter future.

Let’s work together to shape a brighter future

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